Testimonials

“You guys are great! The restoration and following cleanup was very fast and professional. Thank You!”

John, Los Angeles

“We had a huge mold problem that was causing health issues in our home and your technicians quickly resolved our issues without intruding.”

Suzanne, Los Feliz

“My business had a flood from the fire sprinklers on the above floor. I appreciate the way you worked with the insurance company and our staff to fix our problems quickly and efficiently. We never had to close our doors during all the repairs. Thank You.”

Dexter, San Diego Business Owner

"I used DryMaster to remove some mold in one of our rooms. The experience was really good and they finished yesterday. They were very communicative and the price was good. They did a good job. I didn’t get that many estimates."

Tevi Schwartz

"We found dense mold on the wall just inches from my two year old’s crib. We needed to deal with it immediately but were shocked by how much most mold remediation charged, and were on a budget to say the least. When I called Carlos at DryMaster he came round very quickly to look at the job and told me exactly what would be involved and went through the costs line by line. In any category where he could reduce costs for us, he did, and that added up to a significant savings. He sent us his most experienced worker so that the work would be performed as expertly and efficiently as possible, and he sent him over the very next day. The work was done as quickly as possible and Carlos checked in at every stage and was as attentive and responsive as could be. He also referred me to an excellent handyman to do the finish work, and has followed up to make sure everything has been completed to my satisfaction. I have already recommended DryMaster to friends and I would use them again if — God forbid! — I ever find mold again."

Heather Juergensen

“Carlos told me what he would do to get the mold problem fixed. He did what he said he would do for the price he said he would do it for. He did the work in a timely fashion and worked with me in coordinating the rest of the restoration. While I hope I never need him again, I would certainly call him should the need arise.”

Whittier, CA

“Yes, I would definitely recommend Dry Master to anyone. They were knowledgeable, reliable, and did a great job. Carlos promised us that our place would be mold free in several days, and he delivered! We are very happy with the results.”

Bonnie W.

“This company was excellent.The work was done promptly and competently. Carlos Ramirez, the General Manager, and Sergio worked hard and were very pleasant and professional. The area they worked in was neatly tented and they minimized any inconvenience. They completely eliminated the mold, and we received a clean bill of heath from the independent inspector who reviewed their work. Their fee was quite modest and much less than others we had checked out. Finally, Antonio, whom they used to do the follow up repair, was meticulous and we’re very pleased with his work. We highly recommend this team.“

Ofir Y.

"Carlos came out and gave us a very reasonable quote. He was able to work around our schedule (after hours in an office building). The work was done neatly and quickly. Our office kitchen looks better now than it did before we had the work done."

Melissa F.

"They were really responsive.  I called them and told them that I had this issue and they told me they will have somebody come out and look at house.  Every time they said they were going to be here, they arrived one time, which is nice.  They came out and did a visual inspection.  They do really good job of explaining what all the issues are and telling you what they are going to do.  I hired CSI Mold and the actual reason that I am hiring CSI Mold is to have them come in and test and make sure that they were able to take care of the mold and it did make a difference.  They told me that if the test don't come showing that they took care of the problem, then they will redo all the services free of charge and pay for another test after that.  I am pretty happy with them so far with them.  They really tried to minimize the cost, as they did the work and minimize the damage they had to do in kind of taking out any pieces of the wall that had mold that couldn't just be treated and had to be removed.  I thought they were very professional and very good.  They actually found the source of the mold and it was three different sources within the bathroom area, which I didn't suspect.  Their punctuality was excellent."

Jennifer W.

"The leak must have been there for months. I opened the door to storage room behind the garage to find boxes on the floor with water inside, after looking around for the source I discovered two of the walls were covered in mold and many of the boxes in the room were ruined! I did a quick search on mold damage and discovered this was too big for me to handle on my own. It took 2 days and the room was cleared of mold and considered safe once again. All the work was done when we were at work, the room was gutted from floor to ceiling. They took the damaged flooring, walls, and ceiling away for disposal. We were happy with the cost, there weren't any hidden costs."

Bernadine S.

"On March 17, 2010 we noticed a bulge in our laundry room drywall. A plumber came out since we thought that there was a leak but then he noticed that we had mold. He recommended a mold specialist who was horrible and then we contacted Carlos. He came out and he was wonderful. He was way cheaper than the other guy. He responded to all my calls in a timely manner. He even blocked the hole on our wall because there was mold. So I really appreciated that. I know it was just duct tape and heavy plastic but that was very kind of him even if he wasn’t going to get the job. They then proceeded with the job on May 3rd. They discovered another leak in the kitchen. So they had to fix half of our kitchen along with our laundry room. My husband also had a medical condition at that time and the hospital told me that he had to leave the premises during mold removal. It was really important for us to have a timely fix so that we could come back to our house. So they did that and they passed the mold inspection on the first try. We were then able to get back to our house. The people were professional and nice. They worked with us and saved our countertop as well as our sink. It didn’t get destroyed. Carlos also recommended some people for the drywall work, painting and plastering. We really appreciated that he helped us by giving us some recommendations and they were good people too. Carlos was quick to respond to any questions. He always answered the phone. His price was right and our insurance company was surprised as to how reasonable he was. I am very happy with their job. They had to bring a third party to do the mold testing. The testing people weren’t related to DryMaster at all. If need be, then I would use their services in the future too."

Paula Z.

 

Your Guide to Damage Restoration Services

Carlos Ramirez is the owner of Drymaster Restoration, a Los Angeles company dedicated to helping residents affected by water, mold, fire, and smoke damage restore their homes and lives. In this series of articles, Ramirez discusses what qualities to look for in a restoration company, which services are commonly performed by damage restoration companies, and what the damage restoration process involves.

What to Look for in a Los Angeles Mold Removal Company

When your home and health have been affected by mold, it's time to call an expert. Here's what to look for in a mold remediation company in order to reclaim your home.

What Services Do Damage Restoration Companies Perform?

Whether smoke, fire, water, or mold damage, damage restoration companies perform a variety of tasks to restore your home to it's original condition.

What is the Damage Restoration Process?

When water damage wreaks havoc in your home, a water damage restoration company can help put your home back together. Find out what steps are involved in the water damage restoration process.

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